Vectron Privacy Policy

1. Introduction

Vectron Engineering Solutions LLP (“Vectron”, “Company”, “we”, “our”, or “us”), having its principal place of business in Ahmedabad, Gujarat, India, is committed to safeguarding the privacy and confidentiality of personal data processed in connection with our website and professional services.

This Privacy Policy describes the manner in which we collect, process, store, transfer, and protect personal information in compliance with applicable data protection laws, including but not limited to:

• The Information Technology Act, 2000 (India)

• Applicable Indian data protection regulations
• The General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable

This Policy applies to individuals who interact with our website, communicate with us, or engage with us in a professional capacity.

 

2. Data Controller

For the purposes of applicable data protection legislation, the data controller is:

Vectron Engineering Solutions LLP
Ahmedabad, Gujarat, India
Email: info@vectron.in

 

3. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

3.1 Information Provided Directly by You

• Full name
• Email address
• Professional contact details
• Message content submitted through contact forms
• Any information voluntarily provided in correspondence

3.2 Business-Related Information

Where you interact with us in a professional capacity, we may collect:

• Company name
• Professional designation
• Business contact information

3.3 Sensitive Data

We do not intentionally collect special categories of personal data (such as health data, biometric data, or other sensitive personal information).

If such data is inadvertently provided, it will be processed only to the extent necessary for the intended communication.

 

4. Legal Basis for Processing (GDPR Compliance)

Where GDPR applies, we process personal data under one or more of the following lawful bases:

• Legitimate Interest: To respond to business inquiries and maintain professional relationships.
• Consent: For marketing communications or newsletters.
• Contractual Necessity: Where processing is required in connection with potential or actual service engagements.
• Legal Obligation: Where required by applicable law or regulatory requirements.
  
  

5. Purpose of Processing

We process personal data for the following purposes:

• Responding to inquiries and communications
• Providing engineering consulting services
• Managing client and vendor relationships
• Sending business updates, service announcements, and marketing communications
• Maintaining internal records and compliance documentation
• Protecting legal rights and preventing misuse of services
• Ensuring operational and information security

We do not sell personal data to third parties.

 

6. Marketing Communications

We may use third-party platforms, including but not limited to HubSpot, to manage and distribute marketing communications.

Where required by law, such communications will be sent only with your consent.

You may withdraw consent or unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting us at info@vectron.in

Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.

 

7. Data Storage and Technical Safeguards

We store electronic communications and business data using Microsoft Office 365 (Outlook) and associated cloud infrastructure.

We implement reasonable administrative, technical, and organizational safeguards, including:

• Access controls
• Authentication mechanisms
• Secure communication protocols
• Data access restriction based on business necessity

While we implement industry-standard security measures, no electronic transmission or storage system can be guaranteed to be completely secure.

 

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes outlined in this Policy.

Generally, business correspondence and inquiry data may be retained for a period of three (3) to five (5) years, unless:

• A longer retention period is required by law
• Necessary to establish, exercise, or defend legal claims
• Required for contractual or compliance purposes

Upon expiration of the retention period, data will be securely deleted or anonymized where feasible.

 

9. International Data Transfers

As Vectron operates from India, personal data may be processed and stored in India or other jurisdictions where our service providers operate.

If you are located in the European Economic Area (EEA) or the United Kingdom, you acknowledge that your data may be transferred outside your jurisdiction.

Where required, we rely on appropriate safeguards, including contractual protections and commercially reasonable security standards.

 

10. Data Subject Rights

Subject to applicable law, you may have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, contact info@vectron.in.

We reserve the right to verify identity before fulfilling such requests.

Requests will be addressed within a reasonable timeframe as required by applicable law.

 

11. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.

 

12. Cookies and Tracking Technologies

Currently, our website does not use:

• Analytics tracking tools
• Advertising tracking technologies
• Behavioral profiling tools

If tracking technologies are implemented in the future, this Privacy Policy will be updated accordingly.

 

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of such external sites.

Users are encouraged to review the privacy policies of third-party websites independently.

 

14. Confidentiality of Business Submissions

Any technical, engineering, or commercial information submitted through our website is subject to applicable confidentiality agreements.

However, submission of information through general contact forms does not automatically create a contractual relationship or professional engagement.

 

15. Limitation of Liability

To the maximum extent permitted by applicable law, Vectron shall not be liable for:

• Unauthorized access beyond reasonable control
• Cybersecurity incidents caused by third-party service providers
• Indirect or consequential damages arising from data transmission over public networks
  
  

16. Amendments

We reserve the right to amend this Privacy Policy at any time.

Updated versions will be published on our website with the revised effective date.

Continued use of our website after such updates constitutes acknowledgment of the revised Policy.

 

17. Contact Information

For questions, concerns, or data protection requests:

Vectron Engineering Solutions LLP
Ahmedabad, Gujarat, India
Email: info@vectron.in